Subscription

MODULE EXPLANATIONS

Metrics Meter SUPPORT

With our metrics meter, which provides independent  performance tracking, better customer service, focused  employee training, data-driven decision making, and maximum performance optimisation, you can unleash the  potential of your support centres. Improve the efficiency of  your support centre operations while providing outstanding  customer service.

Subscription Plan

Price - Monthly/Yearly

Consultation Support

Subscription Plan
Weekly
Price - Monthly/Yearly
£18
Consultation Support
Email support
Subscription Plan
Monthly
Price - Monthly/Yearly
£69
Consultation Support
Email and chat support
Subscription Plan
Yearly
Price - Monthly/Yearly
£800
Consultation Support
Email, chat, and phone support
Subscription Plan
Enterprise
Price - Monthly/Yearly
Custom Pricing
Consultation Support
Email, chat, and phone support
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Features

Benefits

Performance evaluation 
Enables independent monitoring of the effectiveness of each support  centre, allowing for the discovery of particular challenges and potential  for development.
Enhanced support services 
Analysis of inputs from the support centre helps in locating areas where  customer service may be improved, resulting in greater customer  happiness and loyalty. 
Mentoring and training for employees 
The ability to track and analyse inputs helps support centre staff  members identify their training and coaching needs, allowing for more  focused skill development. 
Making decisions based on data 
Having access to extensive data enables support centres to decide on  initiatives for performance improvement, process optimisation, and  resource allocation based on data. 
Enhancing Performance 
Support centres can find patterns, trends, and best practises to optimise  performance and increase productivity and efficiency by utilising  recorded inputs and analysis.

A Business Performance App that Connects Functional areas in Business and Industries for Performance

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The subscription plan is tailored for groups of five members.

WEEKLY – PER PERSON £4 / MONTHLY – PER PERSON £14 / YEARLY – PER PERSON £160

It is critical to track each centre’s performance  independently to discover any specific obstacles or chances  for development. 

Overall, recording and analysing these inputs can assist  support centres in improving customer service, identifying employee training, and coaching needs, and making data driven decisions to maximise performance.